Your personal information
This privacy policy explains how we collect and process your personal data. Personal data means any information or a set of information that identifies or could be used for your identification (along with other information). This includes information you share with us, what we learn from you, and the choices you make about the marketing messages you want us to send to you. This policy explains how we process your personal data, what your rights are and how the law protects you.
Changes to the legal framework for the protection of personal data
The data protection law changed on May 25, 2018, when the General Data Protection Regulation (GDPR) was applied in the European Union.
This privacy policy tells you more about most of your rights in connection with the Regulation, but there may be other changes we will need to make to this privacy policy after May 25 – we will notify you every time we make a change to this policy. We may need to ask you to accept the changes or re-assign your consent to the use of your personal data.
Who we are and how you can contact us
We are Colorful Ideas Ltd., UIC 131451707, Sofia, 19, Gen. Skobelev Blvd.
You can contact us at the e-mail address info@cvetni-idei.com.
When we refer to our website, we mean www.cvetni-idei.com.
How do we collect your personal data
We may collect personal information about you in the following ways:
- Data that you share with us;
- Data you give us when you register to use our services;
- Data you share with us when you talk to us on the phone;
- Data that you send to us in emails or letters to us;
- Data in connection with your participation in our promotions or events;
- Data you send to us in the form of feedback.
The data we collect about you
We may collect, use, store and transfer different types of personal data about you that we have grouped as follows:
Identity data – name;
Contact details – billing address, email address or telephone numbers;
Financial data – bank account and payment cards data;
Transaction Data – details of payments from you and other details of the services you have purchased from us;
Marketing and communication data – Your preferences when receiving marketing communications from us, as well as your communication preferences.
We do not collect sensitive personal data about you. This includes details of race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political views, trade union membership, information about your health, and genetic and biometric data. We also do not collect information about criminal convictions and crimes committed.
For what purpose do we process your personal data
Your personal data is subject to legal protection.
We have the right to process your personal data only if we have a legal basis for this and the processing meets legitimate purposes. The objectives set out in this policy are:
- Objectives necessary for the use of our services;
- Purposes for which you have given your explicit consent;
- Objectives necessary for the fulfillment of legal obligations of Colorful Ideas Ltd.
With whom do we share your personal data?
Occasionally, in order to provide the services you have requested from us, we may share your personal information with external service providers.
We require all service providers with whom we share your data to respect the security of your personal data and treat it in accordance with the law. We do not allow any of our service providers to use your personal data for their own purposes and we allow them to process your personal data only for certain purposes and in accordance with our instructions.
Non-provision of personal data
In the cases when we have to process your personal data in connection with a legal requirement or under the terms of a contract we have with you and you cannot provide this data upon request, this may result in the non-performance of the contract we have or are trying to enter into with you (for example, on the provision of a service). In this case, we may not be able to provide the desired service, in which case we will notify you.
Data Protection
We have put in place appropriate security measures to prevent accidental loss, use or access to your personal data in an unauthorized manner, alteration or disclosure. We also restrict access to your personal data by those employees, external service providers and other third parties who have a legitimate right of access to them. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
There are procedures available to address any alleged breach of the privacy of personal data and we will notify you and the competent authorities of such a breach as required by law.
How long will we store your personal data
We only store your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purpose of meeting legal, accounting or reporting requirements.
In order to determine the appropriate retention period for personal data, we take into account the volume, nature and sensitivity of personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve these purposes through other means, as well as the applicable legal requirements.
Marketing
We may use your personal information to notify you of our services and upcoming offers. We may only use your personal data to send you marketing communications if we have your consent or the legitimate interest to do so.
You can ask us to stop sending you marketing messages at any time. You just need to contact us or use the opt-out links from any message sent to you.
Your rights
The General Data Protection Regulation guarantees you a certain set of rights that you can exercise in relation to your personal data processed by us. In particular, you have:
- Right to receive a copy of the information we hold;
You can ask us for a copy of the personal data we hold about you by sending us an e-mail to info@cvetni-idei.com.
We will try to respond to all legitimate requests within a month. Sometimes it may take us more than a month, in which case we will notify you.
– Right to tell us if the information we store is incorrect:
You have the right to question any information we hold about you that you find wrong or incomplete. Please, contact us by e-mail at info@cvetni-idei.com if you wish to do so, and we will take reasonable steps to verify
– Right to tell us that you want to stop using your personal data.
– You have the right to object to the use of your personal data; or to request us to delete your personal data; or to request restriction of processing; or to ask us to stop using it if there is no need to do so (known as the right to be forgotten). There may be legal grounds why we need to retain or use your data, which we will share with you when you exercise any of the above rights.
– Revocation of consent
You may revoke your consent to use your personal data at any time. We would like to contact us by e-mail at info@cvetni-idei.com if you would like to revoke your consent. If you revoke your consent, we may not be able to provide you with certain products or services.
Submission of complaint
Please, let us know if you are not satisfied with the way we have used your personal data by sending us an e-mail to the following e-mail address info@cvetni-idei.com.
You have the right to complain to the Commission for Personal Data Protection, with the address: Bulgaria, 1592, Sofia, 2, Prof. Tsvetan Lazarov Blvd.; Phone: +359 2 91 53 518; Fax: +359 2 91 53 525; e-mail kzld@cpdp.bg, website: https://www.cpdp.bg/.